Privacy Policy – Magic Web Studios

1. Introduction

Magic Web Studios (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other identifiers you provide through contact forms, newsletters, or account registrations.

• Usage Data: Information about how you interact with the Site, such as pages visited, time spent on pages, clickstream data, and referring URLs. This may include IP address, browser type, device information, and cookies.

• Communication Data: Records of communication with our team or the MAI Assistant, including chat transcripts and email correspondence, which helps us provide better support and improve our Services.

3. How We Use Your Information

We may use collected information to:

• Provide and manage our Services.

• Respond to inquiries, support requests, and service requests.

• Analyze Site usage to improve user experience and content relevance.

• Personalize communications and marketing (with your consent where required).

• Detect and prevent fraud, unauthorized access, or illegal activities.

• Comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar tracking technologies to collect Usage Data. These technologies allow us to understand how users interact with the Site, identify returning visitors, and improve our Services. You can adjust your browser settings to manage cookie preferences, but disabling cookies may affect Site functionality.

5. MAI Assistant

Our MAI Assistant is an AI-powered conversational agent that may collect and store chat logs to:

• Provide accurate answers to your inquiries.

• Improve its performance and user experience.

• Identify trends or issues for continuous improvement.

Information shared with the MAI Assistant may be used to update client records or marketing databases, subject to this Privacy Policy.

6. Sharing Your Information

We do not sell your personal information. We may share information:

• With service providers who assist us in operating the Site and delivering Services (e.g., analytics providers, CRM tools), under confidentiality obligations.

• With third parties if required by law or to protect our rights, property, or safety.

• In connection with a business transaction (e.g., merger or acquisition), subject to appropriate confidentiality.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements. When data is no longer needed, we will securely dispose of or anonymize it.

9. Children’s Privacy

The Site and Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have received personal information about a child, please contact us, and we will take appropriate steps to delete it.

10. Your Choices

You may:

• Opt out of marketing communications by following the unsubscribe instructions in our emails.

• Request access to or correction of your personal information by contacting us.

• Disable cookies or change browser settings (though some features may not function properly).

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised effective date. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Magic Web Studios
Moreno Valley, CA, United States
Email: privacy@magicwebstudios.com